Shipping & returns

Parcel are generally prepared that very day for a order before 12am and sent during the day. A order after 12am will be prepared and sent the next day.

The standard method of dispatch is Colissimo follo-wed, handed without signature (service of delivery of parcel of La Poste french office)

We do not send order: on Saturdays, Sundays and holidays. During your order, you have the choice between a home delivery, a delivery in points relay or a delivery in shop.

We recommend you to group your purchases in a unique parcel. In case we would treat several orders in your name at the same time, if the address of shipping is the same, we shall then allow to group the sendings in a single parcel.

What is the cost of shipping for France? 

The shipment charges include the packaging, the handling and the mail expenses.

For all order, postal charges amount to 6.50 euros for a home delivery and 5.50 euros for a delivery in relay points.

How long is de delivery time?

The preparations of the parcel are made under 24 hours from Monday to Friday, except holiday. The standard method of dispatch is Colissimo followed, handed without signature.

The indicative deadlines of home delivery and relay points are of 48 hours.

You can follow your parcel at any time with your number of follow-up on www.colissimo.fr

What is CLICK & COLLECT?

Use Click & Collect service to collect free of charge your online made purchases in store (29. Boulevard du Jeu de Paume, 34000 Montpellier)

Simple, Fast, Free, Click & collect is the new option of delivery !

How does it work ?

 - Order on www.granit-shop.com online shop and choose optional of delivery «Click & Collect »
 - Retrieve the confimation e-mail notifying your win to buy the product.
 - Your order is ready and waits for you to the store: Granit 29 Boulevard du Jeu de Paume, 34000 Montpellier during 7 days upon receipt of the e-mail of confirmation
 - Show the e-mail of confirmation and ID card in the store to collect your order
 - If you wish a refund, contact us by e-mail : contact@granit-shop.com

Do you ship to EU and how it costs ? 

Country

Indicative delay

order between 0€ et 400€

Germany

3-4 working days

5,5€

Austria

3 working days

5,5€

Belgium

3 working days

5,5€

Spain

3-6 working days

5,5€

Ireland

4 working days

5,5€

Italy

4 working days

5,5€

Luxembourg

3 working days

5,5€

Neetherland

3 working days

5,5€

Portugal

3 working days

5,5€

United Kingdom

3-5 working days

5,5€


Do you ship worlwide and how it costs ?

Please note that the customers are responsible for the payment of the possible customs duties related to the destination.

Country

Indicative delivery time

Order between 0€ and 400€

Africa

6-8 working days

30€

Australia

5-9 working days

30€

Canada

6-10 working days

30€

China

5-10 working days

30€

South Corea

5-6 working days

30€

Danemark

4 working days

30€

Estonie

6 working days

30€

United states

5-8 working days

30€

Finland

5-5 working days

30€

Greece

5 working days

30€

Hong Kong

7 working days

30€

Hungary

5 working days

30€

India

4-8 working days

30€

Island

4 working days

30€

Israel

6-8 working days

30€

Japan

5-7 working days

30€

Latvia

5-6 working days

30€

Lithuania

5-6 working days

30€

Maghreb

4-7 working days

30€

Norway

5 working days

30€

Poland

5 working days

30€

Czech Republic

4-5 working days

30€

Russia

5-11 working days

30€

Singapore

5-7 working days

30€

Slovaki

5 working days

30€

Slovenia

5 working days

30€

Sueden

5 working days

30€

Swiss

3 working days

30€

Taiwan

6-7 working days

30€

Thailand

5-7 working days

30€

Turkey

4 working days

30€

Viet Nam

5-8 working days

30€

Important information

Although we took all the measures suited to assure the delivery of your order within the time frame, we cannot be held responsible for delays in delivery in case of circumstances independent from our will. We shall do our utmost to inform you of any unforeseen delay